FAQS, ANSWERED.

Book online at https://www.vagaro.com/ilashher/services. Choose your service, artist, date, and available time. If you need help choosing the right service, call us at 404-397-9271.

Same-day appointments may be available depending on the service and artist availability. Check our online booking schedule for the most current openings.

Yes. A valid card on file is required to reserve an appointment.

iLashHer® is located at 1025 East-West Connector, Suite 602, Austell, GA 30106. If you need help finding us, call 404-397-9271 or send our team a live chat message. Our regular studio hours are Tuesday 11 AM–7 PM, Wednesday through Saturday 9 AM–5 PM, Sunday 12 PM–6 PM, and Monday closed. Services are by appointment, and artist availability may vary. Please check Vagaro for current openings.

View our current services, pricing, and appointment availability at https://www.vagaro.com/ilashher/services. Pricing varies by service. If you need help choosing the right service, send our team a live chat message or call the salon at 404-397-9271.

We recommend booking refills every 2-3 weeks. At 4 weeks, or if too few extensions remain, you may need to book a new full set.

A valid card is required to hold your appointment; no deposit is charged. Please give at least 24 hours’ notice to cancel or reschedule. Same-day cancellations and no-shows are subject to a 50% fee and may result in being blocked from booking future services.

We provide a 10-minute grace period. Arriving late may shorten your service. Arrivals of 15 minutes or more may be subject to a $25 late fee or rescheduling if there is not enough time to complete the service safely.

Please use your Vagaro appointment confirmation or contact the salon as soon as possible. Our cancellation and rescheduling policies still apply.

Arrive with clean lashes and no eye makeup, mascara, strip-lash adhesive, or oily products around the eye area. Clean lashes allow your artist to use the full appointment time and help support proper retention.

Arrive with clean skin around the brow area. Tell your artist about sensitivities, recent brow treatments, exfoliation, retinoid use, or other skin concerns before the service begins.

Review the pre-care instructions provided during booking. Contact us before your appointment if you have previous permanent makeup or questions about service eligibility, medications, skin conditions, or the recommended technique.

Classic lashes provide a natural enhancement. Hybrid lashes combine classic and volume techniques. Volume and Mega Volume create fuller, more dramatic results. Your artist can help customize the best style for your eyes, natural lashes, and desired result.

Lash refills are normally scheduled every two to three weeks. At four weeks, or when too few extensions remain, a new full set is required.

No. For safety, consistency, and quality control, iLashHer® does not perform refills over another salon’s work. A removal and new full set may be required.

Lash retention varies based on your natural lash cycle, aftercare, skin type, lifestyle, and product use. Regular refills and proper cleansing help maintain a full appearance.

A Lash Lift curls and enhances the appearance of your natural lashes. Tinting darkens the lashes for additional definition. Results and longevity vary by client.

iLashHer® offers brow tinting, waxing, lamination, threading, Henna or Hybrid Brow Stain, Airbrush Brows, brow bleaching, and customized brow-enhancement services.

Brow lamination smooths and redirects the brow hairs to create a fuller, lifted, and polished appearance. The service can be customized for a soft, natural, or more defined result.

Results vary based on the selected tint, skin type, skincare routine, and aftercare. Your brow artist will explain the expected longevity of your selected service.

Our skincare treatments address different concerns and goals. If you are unsure, contact the salon or discuss your needs with your esthetician before treatment so the service can be customized appropriately.

Dermaplaning is an exfoliating treatment that removes surface buildup and fine facial hair, leaving the skin feeling smoother and looking more radiant.

Yes. Tell your esthetician about allergies, sensitivities, prescriptions, retinoids, recent treatments, and current skincare products before your service.

iLashHer® offers Nano Brows, Microblading, Microshading or Combination Brows, Ombre Powder Brows, Lip Blushing, Freckle Tattooing, and other customized permanent makeup services.

Nano Brows are created using a machine technique designed to produce fine, natural-looking hair strokes and customized brow definition.

Consultation requirements may vary by service and client history. Contact us before booking if you have previous permanent makeup, questions about eligibility, or are unsure which technique is best for you.

Permanent makeup commonly requires a follow-up appointment after the initial healing period. Your artist will explain the recommended healing and touch-up schedule for your selected service.

Clean your lash extensions regularly with a lash-safe cleanser, avoid pulling or rubbing them, and follow the instructions provided by your artist. Proper cleansing and regular refills help maintain your results.

Aftercare depends on the treatment received. Follow the instructions provided by your artist or esthetician and avoid products, heat, moisture, exfoliation, or makeup for the recommended period.

Contact iLashHer® promptly at 404-397-9271 or info@ilashher.com. Include your name, appointment date, service, artist, and a clear description of the concern so our team can assist you.